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Verdiktum — Refunds and right of withdrawal

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Závazná je polská verze. Tento překlad má pouze informativní charakter.

Version: 2026-07 · Effective: 22 July 2026

The Polish version of this document is the binding one. This translation is provided for information.

This document covers paid subscriptions and forms part of the Terms of Service. It implements the Polish Consumer Rights Act and EU Directives 2011/83/EU and 2019/770.


1. Right of withdrawal

A consumer (and a sole trader treated as a consumer) may withdraw from a distance contract within 14 days without giving a reason.

2. Digital content — request for immediate performance

Verdiktum supplies digital content not on a tangible medium. If, at purchase, the consumer:

  • expressly requests that performance begin before the 14 days elapse, and
  • acknowledges that they thereby lose the right of withdrawal once the service has been fully performed,

then the right of withdrawal expires upon full performance. For a continuous service (a subscription), withdrawing within the 14 days means paying proportionally for the part performed up to that point.

Both consents are collected at checkout as separate, non-pre-ticked checkboxes and are recorded with a timestamp.

3. How to withdraw

Send your statement to contact@verdiktum.com within 14 days of concluding the contract. You may use the model in section 7. Refunds are made within 14 days using the same payment method.

4. Cancelling a subscription

Cancel at any time from the account panel, in one click, without contacting support. Cancellation stops future renewals; access lasts to the end of the paid period. We do not generally refund the current, already-started billing period — except in the cases in sections 1–2 and where the service is non-conforming.

We notify you of an upcoming renewal and its amount before charging.

5. Non-conformity

If the digital service does not conform to the contract, the consumer has the statutory remedies: bringing it into conformity, a price reduction, or withdrawal. Complaints: contact@verdiktum.com, handled within 14 days.

Investment performance is not a criterion of conformity. The subject of the contract is the supply of analytical signals together with a verifiable ledger — not the achievement of any financial result. No result is or can be promised.

6. Discontinuation by the operator

If the service is discontinued, a proportional refund is made for any paid but unused period (Terms, section 12).

7. Model withdrawal statement

To: Verdiktum, contact@verdiktum.com
I hereby withdraw from the contract for the supply of the Verdiktum service.
Date of contract: …
Account e-mail address: …
Date and signature: …

Verdiktum · contact@verdiktum.com